Notes:

Not good or bad…just observe we have judgments (e.g. In my house, there is only ONE way to load a dishwasher…that is a judgement!) How might that type of thought process impact a team at work? When safety is issue, it’s not a judgement but a STANDARD

Verbal Harmlessness: ability to consider of evaluation instead of data. How can I write emails and talk /approach things from a data perspective. See data as our friend… Perhaps / Could / I wonder.. / Is it possible that… – instead of definitive or judgey such as ‘You should’)

Too many shoulds and you end up shoulding on everything.

Should is extremely judgmental!

If you are judgemental, take the next step and bond / find a reason to explore with that person or situation