Notes:

We have feelings even when we are making decisions…! EQ is identifying that we have emotions and then hold both the emotions and objectivity together at the same time. 

Why is problem solving part of EQ? Emotions are really important data….so if you don’t consider your emotions in other people when making a decision or problem solving, it’s information that needs to be excavated….

Thinking about the emotional impact to others based on the decision 

We often look at other people through our lens of our emotions about how we solve an issue – not thinking about my own emotions much less others’ emotional response (example of better.com CEO who fired 900 people over zoom and talked about how last time he did it he cried and hopes he doesn’t this time…)