Notes:2 characteristics of great leaders:

listen and coach (andy/Nick)

Inspire others, build trust, be empathetic, change and adapt and evolve, empowering others, care

Also, those who know their business and have technical knowledge but interestingly not always mentioned…such a part and not all of it anyway

 Bad: directive and intimidating (Orlando)

forages forward without input of the team, selfish leaders, ego-driven vs service-driven, poor communicators, emotionally unregulated, hierarchy