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  • June 27, 2025
    CommunicationAccording to Albert Mehrabian:What does this mean? Who is communication really about? We don't have the answers but we think…
  • June 27, 2025
    Group Exercise - pages 37 to 40 in your textbookDiscuss with your group the 9 characteristics that Crane identifies as…
  • June 27, 2025
    Our focus on corporate goals and customer satisfaction can sometimes derail our attention away from employee engagement and leadership development.…
  • June 27, 2025
    Are you a Re-loader?  How does this impact your ability to actively listen?The act of listening is often confused with…
  • June 27, 2025
    natural it becomes.Definition of Adapting (Webster's Dictionary)synonyms: acclimate, acclimatize, accommodate, adjust, condition, conform, doctor, edit, fashion, fit, put, shape, suit,…
  • June 27, 2025
    Page 79 in The Heart of CoachingYou will be divided into groups and are asked to review the information on…
  • June 27, 2025
    We actually love feedback, just not when it comes unsolicited from other people. Here are some examples: When we are…
  • June 27, 2025
    Break-Out Group Activity – Profile SharingDiscuss the following questions in your break-out group:
  • June 27, 2025
    As you watch this video please consider the behavioural style of each character. We recognise that these are very extreme…